Headquarters SOP
HQ Department
Basic outline of department functions
Pre Event
-pre event volunteer (volunteer coordinator v volunteer onsight)
During Event
The Headquarters department shall serve the Gateway Burn event’s community in several ways
-Serve as a central and visible station for community to find information and resources for the event, signs, map info etc. coordinate with Town Cryers.
-Facilitate communication and record keeping for all departments especially safety departments (Dirt Ranger, ManBurnagemnt, Medic, Sanctuary, *Fast, EC, Board)
-Provide hub for volunteer coordination, support, recruitment and on the spot training (dpet leads dept screening checklist)
-Hub for non perishable volunteer snacks, overnight coffee, water cooler and coordinate with fluffer dept for special meals and supplies.
-Provide basic walk up medic functions such as bandaids, sunscreen, hydration. Call Triage Medic for any situation beyond basic medical.
-Facilitate communication as radio dispatch and incident escalation protocols.
-Facilitate radio check in/out, allocation,, power and maintenance during the burn
-Keep LEAL burn phone secure and accessible for LEAL Dept
Post Event
-pack up everything for Infrastructure to load
-Radios and other items on list below do not go to storage unit
Staffing
All HQ department volunteers will need to be selected based on at least 3 of these 4 criteria: *Experience as lead of a safety/leadership department
*Experience as an event coordinator
*Demonstrating excellence in de escalation and communication during an incident
*Comprehensive understanding of Gateway volunteer structure, protocols and community
This volunteer position is especially suitable for community members who meet the criteria above that might also have mobility restrictions or laziness.
HQ Dept Leads (4)
The lead role will serve to coordinate and handle all planning and pre and post event preparations. In addition lead volunteers shall divide shifts to maintain 24 hour coverage of the HQ hub and communications by serving in person and on call for 6 or 12 hour shifts throughout the event. Leads must coordinate who can take which shifts or split up shifts as needed
HQ Dept Volunteers (8)
Volunteers will work 4 hour shifts to support Lead HQ during the beginning and end of each lead shift.
Stagger the start times for lead and volunteer shift changes
Department Inventory
*CROSS REFERENCE Quarter master Ranger HQ inventory list
Storage Unit
Lock box
Lights
Cooler
Coffee pot
Table
Safety leads on duty sign
Event sign
Event map
Protocol checklists and cheat sheets
Non Storage Unit (St. Louis climate controled)
Radios
Radio Charging stations
Non perishable snacks
Volunteer binders / schedule
Lead/EC/Board camp list/map (in private binder)
HELLO Community!
We are saying hello from HQ! a new department at Gateway Burn this year, and wanted to share our current thoughts and purposes as well as receive ideas and insights from you as to how we can best serve the community. It is an evolving concept, so please be patient as we grow!
What it is:
– HQ! will be stationed at the pavilion where Ranger Headquarters has previously existed.
– It will be staffed 24 hours a day during the event, providing a central location for information and problem solving
– Central communication hub for the event
– Radio check in/out for volunteers
– It will provide a way station for on site volunteers, helping to fill needed shifts and match participants with departments best suited.
– Minor medical attention will be available at HQ! (ticks, sunburns, cuts and scrapes, etc) and any more significant medical issue will be managed by our excellent medic staff with coordination through HQ!
– Volunteer Support! Rehydration, refreshment, organization, information, meeting place, communication. We are there for YOU.
– Community support! We can’t fix all the problems, but we might have some good ideas about where to start and who to talk to.
– Need some company or a pit stop in your wanderings? Come say hello! Find out what events are going on, bring your adventures by.
– Lost and Found
– More ideas to come, it’s still a growing concept
Things we at HQ! are still seeking:
Staff:
This is a new department and we are looking for a few special people who meet some of these criteria:
*Experience as lead of a safety/leadership department
*Experience as an event coordinator
*Demonstrating excellence in de escalation and communication during an incident
*Comprehensive understanding of Gateway volunteer structure, protocols and community
This volunteer position is especially suitable for community members who meet the criteria above that might also have mobility restrictions or heat/sun/cold exposure difficulties.
PM Leads above/below if you are interested!
Eatables:
Let’s feed and support our volunteers! Would you like to provide an afternoon lunch or nighttime snack for our community of volunteers? We are seeking people who would like to create a light lunch (1400 hour-ish) or nighttime snack (2230 hour-ish) on any day of this burn. PM leads if interested.
Medics:
We are restructuring medics to require only being on radio and sober for calls during shifts. No sitting in the tent! HQ will handle all minor assistance, and call the medic on duty for anything more significant.
Are you CPR trained and able to triage between small help is needed to it’s time for an ambulance? If so, We need you! If you are even thinking you might fit the bill, please contact HQ! leads.
Oddities:
Do you have an art idea to beautify our space? Something you’d like to share with our community of volunteers? Chairs to sit in or footstools to put feet on? A giant jenga set to share? Ideas to bring forth about building this nascent concept? Please let us know! We are looking for the best ways to make this a benefit to our community.